Product Description
Find the towel bars you need at Plum Street Pottery. The 13/16″ Square plastic towel bars fit the Carrousel #425 and the ProSeries #1800 towel bar posts. The 5/8″ round white metal towel bar fits the Classic #52501, Classic Decorated #52550, #52580 and the Meridian #60501 towel bar posts. The 3/4″ round white metal towel bar fits the Classic #52901, Classic Decorated #52950, #52980 and the Meridian #62901. All towel bars can easily be cut to your exact length. Manufactured in China.
13/16″ Square White Plastic – ProSeries #180001 and Carrousel #42501
13/16″ Square Clear Plastic – ProSeries #180017
5/8″ Round White Plastic – Classic #52501, #52550, Meridian #62501, #60001
3/4″ Round White Plastic – Classic #52901, #52950 and Meridian #60901
Plum Street Pottery Easy Return Policy
We are consumers as well as an online retailer so our goal is no less than what we expect as consumers. You must be completely satisfied with your purchase. We take pride in the quality of the products we sell and offering great customer service is our top priority. If you are not completely satisfied with your purchase, please follow the guidelines detailed below and we will be happy to help you return your purchase.
As soon as possible open and inspect your order to confirm the correct items were shipped and they are in good condition. If there are any damages please report them immediately so we can file a timely claim with our carrier. Call Customer Service at 1-800-367-5644 or send us an email to sales@plumstreetpottery.com.
Merchandise can be returned within 30 days of purchase. Refunds will be issued to the original form of payment (credit card, Pay Pal, etc.). The original shipping charges will be deducted from the refund unless the return is the result of an error by Plum Street Pottery or the product is defective. Please note bundled items need to be returned with all components for a full refund.
Keep the original packaging until you are sure you are keeping your order. All returns must be made in the original packaging with the original packaging materials.
By UPS, USPS
All returns need to be sent to Plum Street Pottery 600 Plum St. Trenton, NJ 08638.
Credit will be issued at the time the merchandise is received in good condition in our warehouse unless the return is due to a manufacturing defect.
Preparing your Return
• Note the reason for the return on the packing list and place it in the original carton with the product.
• Pack the item carefully in the original packaging.
• Address your package to Plum Street Pottery, 600 Plum St. Trenton, NJ 08638. Keep a copy of the tracking number on this label for future reference.
• Bring the package to any UPS or USPS location near you.
*Please note that, depending on the form of payment tendered, it may take 2-10 business days after your credit is applied for it to post to your account.
Return Policy Exceptions
Damaged Items and Shortage Claims: Any damaged or missing items must be reported to Customer Support within 10 days of delivery by calling 1-800-367-5644. The sooner we are notified the sooner we can file a claim with the carrier. Thank you!
• Special order returns are subject to 15% restocking fee. Cancellations may be subject to 15% restocking fee.
• Plum Street Pottery reserves the right to limit or refuse to accept the return of merchandise at any time and for any reason.
Lenape Clip-On Wall Mount Bathroom Accessory
Installation Instructions
Lenape has designed their wall mount clip-0n bathroom accessories to be easily installed. The hardware pack is included and has all the parts necessary to install your new ceramic bathroom accessories. Please open your hardware package which should include two stainless steel screws, one anodized aluminum clip and two plastic wall anchors. A towel bar set includes two hardware packs.
Great job! If you have any questions email us at sales@plumstreetpottery.com or call 1-800-367-5644.
For installing wall mount ceramic bathroom accessories using the thin-set method for tile installations use the following link.
Wall Mount Thin-Set Tile Installation Instructions
Plum Street Pottery Shipping Policy
Plum Street Pottery Shipping Policy offers Free Shipping for orders $50 and over(tax not included, if applicable)! Sales tax (when applicable) is excluded from the subtotal when calculating the value of your order for our Free shipping offer. Sorry but we do not ship to Hawaii and Alaska.
Shipping Rates for Orders under $50.00
$1.00 to $5.00 – $4.99
$5.01 to $12.50 – $6.75
$12.51 to $19.99 – $10.50
$20.00 to $29.99 – $14.50
$30.00 to $40.99 – $16.50
$41.00 to $49.99 – $19.50
Our standard shipping method is ground and we will ship your order via any of the major mail carriers, including FEDEX and the United States Postal Service.
FAST Shipping
Most orders will leave our warehouse within 48 hours excluding Saturday, Sunday and Holidays. Orders that ship direct from our suppliers usually ship within 48 to 72 hours.
FEDEX, USPS Tracking
You will receive an email with your FEDEX or USPS tracking information when your order has been picked up at our warehouse.
Please carefully inspect your order as soon as it arrives. Report any damages so we can promptly file a claim with our carrier. Claims must be made within 30 days of receiving your order.
John (verified owner) –
The staff was extremely helpful with this order. I needed an exact size to match existing towel bars. Everyone made sure I was getting what was required. I appreciate the extra effort and will remember the consideration I received.
Christopher Welch (verified owner) –
Great product and service. Thanks!
Karen Kreps (verified owner) –
Wish you did custom cutting, but we were able to get it done.
Karen Diez Canseco (verified owner) –
Anonymous (verified owner) –
Melanie B. (verified owner) –
Easy ordering, quick delivery, seems to work ok.. but I did just put it on so we will see. Having an old school towle bar with porcelain ends that literally glue INTO the wall, I wasn’t sure where or if i would be able to find a replacement bar! This was the only one I could find. I do hate i paid more for shipping than I did the actual bar. I think that’s the only downfall.. a $4 bat ended up costing me $10 all due to shipping cost. But it is what it is. Hopefully the bar does its purpose well and for a while!
SBielawski –
Melanie,
In instances where it is an inexpensive item it costs us more to ship then the cost to us of the product. We recently reduced the cost of shipping towel bars to $6.00 which is pretty good considering the service the $6.00 provides.
Steve
Plumstreetpottery.com
Bill D. (verified owner) –
Bar was exactly the dimension I needed to fit our ceramic holders, delivered quickly and economically.
Anonymous (verified owner) –
Jeffrey L. (verified owner) –
I had ordered the towel bar replacements without the spring ends. I was under the mistaken impression that the towel bars came with the springs on the end to pop them into the fixed porcelain tile towel bar holders. I was crestfallen when I opened the box and there were no spring-loaded ends. I called customer service and someone answered right away. That was amazement Number One. The person that answered the phone transferred me to Kathy (Cathy?). I had the packing slip and was able to give Kathy the part number I had ordered. Apparently it was my mistake because she said the parts I ordered don’t come with the spring ends. I told Kathy that I would return the item and order the correct item WITH the spring ends. Kathy very generously said not to bother returning them that she would just mail me four spring ends (two for each towel bar). I asked her if she had the credit card information on file and how much they cost. Kathy said she would send them to me free of charge. I was elated. I told Kathy that she made my day! I wish that all companies treated their customers so well.
Admin –
Jeffrey
Kathy is the heart and soul of Plum Street Pottery!
I will send her you terrific comments.
Thank you,
Steve Bielawski
Plum Street Pottery